Introduction
Univeera ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform, website, and services.
By using Univeera, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
Information we collect
We collect information that you provide directly to us, as well as information generated through your use of the platform.
- Account information such as your name, email address, nationality, and school name when you register
- Academic profile data including your grades, test scores, preferred fields of study, and university preferences
- Content you create on the platform, such as essays submitted for review, saved universities, and scholarship bookmarks
- Communication data when you contact us, book advisor sessions, or interact with ambassadors
- Usage data including pages visited, features used, time spent on the platform, and device information
How we use your information
We use the information we collect to operate, improve, and personalise your experience on Univeera.
- To provide our core services including university search, scholarship discovery, AI matching, and essay review
- To personalise your experience by recommending universities and scholarships based on your profile
- To facilitate connections with advisors and university ambassadors
- To communicate with you about your account, sessions, and platform updates
- To improve our platform, features, and content based on usage patterns
- To provide aggregate, anonymised insights to partner schools (if applicable)
Information sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With advisors or ambassadors you choose to connect with, limited to what is necessary for the session
- With partner schools, only if you are a student enrolled at that school and only in aggregate or with your consent
- With service providers who help us operate the platform (such as hosting, analytics, and email services), under strict data protection agreements
- If required by law, regulation, or legal process
Data storage and security
We store your data on secure servers and use industry-standard encryption and access controls to protect your information. We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time.
Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your account and personal data
- Object to certain types of processing
- Export your data in a portable format
To exercise any of these rights, please contact us at admin@univeera.me.
Cookies
We use cookies and similar technologies to remember your preferences, understand how you use the platform, and improve your experience. You can manage your cookie preferences through your browser settings.
Children's privacy
Univeera is designed for students who are typically 16 years or older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.
Changes to this policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the platform or by email. Your continued use of Univeera after changes are posted constitutes your acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact us at admin@univeera.me.